Crystals have inclusions, which appear naturally in gemstones. Sometimes they can be accidentally mistaken as cracks, but they're actually minerals that have been trapped within the crystal as it has grown. Inclusions are perfectly natural and make each individual crystal unique. They're part of the crystal's natural beauty and history.
Crystal Healing Disclaimer
Your jewellery is individually presented in a white branded gift box along with a fact card about the crystal. To protect your jewellery we seal the jewellery box in a biogradable bag and send it in a padded envelope.
Gift wrap is available as an add on purchase. Please add this gift wrap listing to your cart to have your jewellery gift wrapped.
Hi there! I'm Sarah and I make all your jewellery here at Luna Tide from my Gold Coast studio. Your jewellery is handmade especially for you to order. I consciously choose each and every gem included in your jewellery and if you choose a piece made with multiple gemstones, I take my time deciding which ones go best together and what order to put them in. You can catch me doing live videos making jewellery on Facebook or Instagram, or scroll through our feed and IGTV for past videos.
Discover more about the brand and the people behind it on our about page.
All jewellery is delicate, so please handle it with care.
Store your jewellery in the box and zip lock back it arrives in. This will protect it against damage, moisture and UV rays (which can affect certain crystals).
To keep your jewellery looking its best please do not get your jewellery wet. Avoid wearing with creams and perfumes and always take off before showering. Jewellery can be cleaned by gently polishing with a dry cloth.
Jewellery care instructions are also included in the box.
All orders are made to order and shipped from Gold Coast, Queensland, Australia.
Get automatic free AU shipping! Express and courier shipping upgrades are available at checkout.
Domestic standard shipping usually takes 1-8 business days* from dispatch date depending on how remote you are and 3-21 business days* for international orders.
*Can sometimes take longer due to custom and/or COVID-19 delays which are out of our control.
Most orders are made and send out within 1-3 business days. If you need your order ASAP please let us know in the message box on checkout and we'll do our best to make and dispatch your jewellery as soon as possible.
Estimated shipping times:
Free standard shipping:
Australia: 1-8 business days
Everywhere Else: 3-21 business days
1-4 business days
We'll do my best to meet these shipping estimates but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.
We want you to love your new jewellery, but if you change your mind we gladly accept returns on any item subject to the following conditions:
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