All jewellery is delicate, so please handle it with care.
Store your jewellery in the box and zip lock back it arrives in. This will protect it against damage, moisture and UV rays (which can affect certain crystals).
To keep your jewellery looking its best please do not get your jewellery wet. Avoid wearing with creams and perfumes and always take off before showering. Jewellery can be cleaned by gently polishing with a dry cloth.
Jewellery care instructions are also included in the box.
All orders are made to order and shipped from Gold Coast, Queensland, Australia. Sometimes we have ready to ship stock of some designs available in the UK & USA and in those cases we'll ship the item from the warehouse closest to you.
Get free standard shipping on all orders, and free express shipping on orders over $150. Discount is automatically applied at checkout.
Standard shipping parcels are sent via Australia Post that takes 1-8 business days from dispatch date depending on how remote you are and 3-21 business days* for international orders.
*Can sometimes take longer due to custom delays which are out of our control.
Most orders are made and send out within 1 business day. If you need your order ASAP please let us know in the message box on checkout and we'll do our best to make and dispatch your jewellery as soon as possible.
Estimated shipping times:
Free standard shipping:
Australia: 1-8 business days
Everywhere Else: 3-21 business days
1-4 business days
We'll do my best to meet these shipping estimates but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.
We want you to love your new jewellery, but if you change your mind we gladly accept returns on any item subject to the following conditions: